Welcome
As Practice Development Manager of Modbury Health Centre, along with our GP Partners, I have the pleasure of working with an amazing team full of talented, dedicated, and caring people.
I am delighted you are interested in our vacancy.
Louise Killick
Modbury Health Centre is situated in the middle of Modbury and the Health Centre area covers up to Ivybridge down to Bigbury Bay and just past Yealmpton. We are 8 miles from Kingsbridge. 5 miles from Ivybridge, 13 miles from Plymouth.
As a member of our team, you bring in integrity, kindness, and teamwork, as well as your skills to support our patients and team. We are an organisation of about 30 people working in Modbury. We provide a range of healthcare to our community totalling 5100 patients. We are lucky to have a team of 7 dedicated, friendly doctors, working at the heart of our practice.
We form part of the South Hams Primary Care Network and work with Dartmouth/Chillington/Salcombe/ Kingsbridge, and you will also liaise and build relationships with colleagues in theses neighbouring surgeries and the wider community.
We are a small but supportive, friendly, and hardworking team who care about the people in the community we serve. We know the work can be challenging, supporting people when they may need it the most, so we endeavour to support and help each other. We all find serving the community and getting to know individuals, caring, and making a difference to their health and life is very rewarding.
Working at our health centre is a great life experience, an opportunity to learn about medicine, health and wellbeing in the broadest possible sense. The Modbury Health Centre Team members have a sense of accomplishment for doing valuable work here.
We value that all colleagues bring something different to the workplace and so it makes sense that we all need something different from the workplace.
We have intentionally built a team and culture that supports everybody with their goals – with opportunities to develop, progress and achieve stability in the proportions that work best for you
Modbury Health Centre Care Co-Ordinator Job summary
To be responsible for undertaking a wide range of patient contact and administrative duties and the provision of general support to the multidisciplinary team.
Duties include but are not limited to, greeting, and directing patients, operating the care navigation protocol to screen and signpost patient requests to booking appointments, patient registration, processing of information (electronic and hard copy) and assisting patients as required.
To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
The Care Coordinator role is seen as a critical and evolving post to support the Enhanced Health in Multi Disciplinary Teams within the locality to deliver effective, co-ordinated care for all patients.
Main duties of the job
Act as a central point of contact to ensure that patients receive the best possible care, and the person is supported to achieve the outcomes that are important to them. This is achieved by bringing together all the information about a person’s identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person.
To support people in preparing for or following-up clinical conversations they have with primary care professionals to enable them to be actively involved in managing their care and supported to make choices that are right for them. You will use knowledge of health and social services available in the locality, including those offered by the community and voluntary sector, to link people up with these and help them overcome any barriers they might encounter.
The aim is to help people improve their quality of life and avoid unplanned hospital admissions.
Wellbeing
As a team we recognise that caring, wellbeing and health start at home. You will be joining a supportive team that values these highly in how we are at work. We are committed to supporting colleagues to sustain a healthy life-work balance, and whilst running a Health Centre does mean being here, particularly at key times, we embrace an ethos of flexible working wherever we can that supports both the organisation and you.