Job description -Patient Services Lead 37 hours per week.pdf 

This is a new position to help develop and lead the ever expanding and changing  role uHow local people can play their part – updated
1. Stay at home: The best thing the public can do to help the NHS is to stay at
home as much as possible:
o Every time you leave your home you risk coming into contact with an
infected person or touching a surface or door handle or petrol pump
which may be contaminated. Any one of these interactions could be a
crucial link in the chain of transmission which could lead to someone
becoming seriously ill or dying from COVID-19.
o People in Devon have really helped by following the government
guidance seriously. If everyone does as they are asked, our hospitals
and other services will cope.
2. When you get your call from the NHS for your vaccine, please take it up:
o The NHS will get in touch with you when it’s your turn to be
vaccinated.
o Please attend your appointment.
o You will not be offered a choice of which vaccination you receive –
both approved vaccines are rigorously tested, safe and effective.
o Please help us by not calling your local hospital or GP practice about
getting the vaccine – the NHS will contact you when it’s your turn.
o Blocking phonelines with queries stops other people getting healthcare
and diverts staff time, meaning the vaccine rollout will be slower.
3. You may still transmit Covid after you have been vaccinated.
o Having the vaccine should protect you from becoming seriously ill from
COVID-19, but you may still be a risk to others if you are exposed.
o It is crucial that you continue to observe the ‘stay at home’ and ‘hands,
face, space’ advice until advised that it is no longer necessary.
4. Follow the government guidance: ‘Hands, Face, Space’.
5. Use the NHS in the best way
o Think 111 first; or choose the right service for your needs: self-care,
pharmacists, local minor injury services or your GP.How local people can play their partndertaken by the reception team. The right person will have previous medical reception/patient services experience. First class  communication and IT skills and the ability to promote and lead a harmonious and professional team  are essential.

The post  will be 37 hours over 4 days and a requirement to be  flexible to change days and hours as needed.

–updated 1.Stay at home: The best thing the public can do to help the NHS is to stay at home as much as possible:oEvery time you leave your home you risk coming into contact withan infected person or touching a surface or door handle or petrol pump which may be contaminated. Any one of these interactions couldbe a crucial link in the chain of transmission which could lead to someone becoming seriously ill or dying from COVID-19.oPeople in Devon have really helped by following thegovernment guidanceseriously. If everyone does as they are asked,our hospitals and other services will cope.2.When you get your call from the NHS for your vaccine, please take it up: oThe NHS will get in touch with you when it’s your turn to be vaccinated.oPlease attend your appointment.oYou will not bStay at home: The best thing the public can do to help the NHS is to stay at home as much as possible:oEvery time you leave your home you risk coming into contact withan infected person or touching a surface or door handle or petrol pump which may be contaminated. Any one of these interactions couldbe a crucial link in the chain of transmission which could lead to someone becoming seriously ill or dying from COVID-19.oPeople in Devon have really helped by following thegovernment guidanceseriously. If everyone does as they are asked,our hospitals and other services will cope.e offered a choice of which vaccination you receive –both approved vaccines are rigorously tested, safe and effective.oPlease help us by not calling your local hospital or GP practice about getting the vaccine –the NHS will contact you when it’s your turn.oBlocking phonelines with queries stops other people getting healthcare and diverts staff timand other services will cope.2.When you get your call from the NHS for your vaccine, please take it up: oThe NHS will get in touch with you when it’s your turn to be vaccinated.oPlease attend your appointment.oYou will not be offered a choice of which vaccination you receive –bHow local people can play their part – updated
1. Stay at home: The best thing the public can do to help the NHS is to stay at
home as much as possible:
o Every time you leave your home you risk coming into contact with an
infected person or touching a surface or door handle or petrol pump
which may be contaminated. Any one of these interactions could be a
crucial link in the chain of transmission which could lead to someone
becoming seriously ill or dying from COVID-19.
o People in Devon have really helped by following the government
guidance seriously. If everyone does as they are asked, our hospitals
and other services will cope.
2. When you get your call from the NHS for your vaccine, please take it up:
o The NHS will get in touch with you when it’s your turn to be
vaccinated.
o Please attend your appointment.
o You will not be offered a choice of which vaccination you receive –
both approved vaccines are rigorously tested, safe and effective.
o Please help us by not calling your local hospital or GP practice about
getting the vaccine – the NHS will contact you when it’s your turn.
o Blocking phonelines with queries stops other people getting healthcare
and diverts staff time, meaning the vaccine rollout will be slower.
3. You may still transmit Covid after you have been vaccinated.
o Having the vaccine should protect you from becoming seriously ill from
COVID-19, but you may still be a risk to others if you are exposed.
o It is crucial that you continue to observe the ‘stay at home’ and ‘hands,
face, space’ advice until advised that it is no longer necessary.
4. Follow the government guidance: ‘Hands, Face, Space’.
5. Use the NHS in the best way
o Think 111 first; or choose the right service for your needs: self-care,
pharmacists, local minor injury services or your GP.
Vaccinationsoth approved vaccines are rigorously tested, safe and effective.oPlease help us by not calling your local hospital or GP practice about getting the vaccine –the NHS will contact you when it’s your turn.oBlocking phonelines with queries stops other people getting healthcare and diverts staff time, meaning the vaccine rollout will be slower.3.You may still transmit Covid after you have been vaccinated. oHaving the vaccine should protect you from becoming seriously ill from COVID-19,but you may still be a risk to others if you are exposed.oIt is crucial that you continue to observe the ‘stay at home’ and ‘hands, face, space’ advice until advised that it is no longer necessary.4.Follow the government guidance: ‘Hands, Face, Space’. 5.Use the NHS in the best wayoThink 111 first; or choose the right service for your needs: self-care, pharmacists, local minor injury services or your GP.e, meaning the vaccine rollout will be slower.3.You may still transmit Covid after you have been vaccinated. oHaving the vaccine should protect you from becoming seriously ill from COVID-19,but you may still be a risk to others if you are exposed.oIt is crucial that you continue to observe the ‘stay at home’ and ‘hands, face, space’ advice until advised that it is no longer necessary.4.Follow the government guidance: ‘Hands, Face, Space’. 5.Use the NHS in the best wayoThink 111 first; or choose the right service for your needs: self-care, pharmacists, local minor injury services or your GP.

Structured Medication Review with a Clinical Pharmacist

You might be invited for a face-to-face or telephone consultation to discuss your current medication. Our Clinical Pharmacist is Pamela Nyatanga.

Why do I need to have a medication review?

The medication review appointment is a private and confidential meeting to discuss your medication. We know that people that take more than 4 or more different medicines each day need more help to ensure they are getting on well with their medicines. It is recommended that a review of your medication is carried out at least once each year (or more frequently if necessary).

The purpose of the structured medication review is to help you get the best from your medication as well as to help minimise problems arising from your medicines.

You and the pharmacist will discuss your all your medication in detail, including those prescribed elsewhere and bought over-the-counter. You will be able to ask questions about your medication and the pharmacist will amongst other things check your understanding of your medicines and that the relevant monitoring has been done. Any changes to your medication will be made with your agreement, and a record of the consultation will be kept in your medical notes.

 Medication Review Screening Tool.doc