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Our GP appointment system

We aim to offer a mixture of pre booked appointment and bookable on the day however patient demand and GP absence may result in days when appointments are limited and you may not be able to see the GP of your choice.

Available on the day

When you call for an appointment the receptionists will offer you an appointment on the day. It will be possible to book a telephone consultation on the day and speak to a GP for advice if you wish to discuss over the telephone. Our receptionists will normally ask you a few questions to add to your booked appointment to inform the GP why you would like the appointment. All our Medical Receptionists are very aware of patient confidentiality. However, if you do not wish to disclose the reason for your appointment just let the Receptionist know.

Every day a number of new open appointments become available, enabling you to see a doctor if that is required. 

Urgent medical problems

If you have an acute medical problem, but all the on the day appointments for that day are filled, please tell the receptionist.  One of the GPs will see you as an urgent appointment at a specified time or will call you back to give advice on the phone. These appointments are specifically to address the urgent medical problem within an already full surgery.

Pre-bookable Appointments

We offer a number of pre bookable appointments which will be available up to 3 weeks in advance.

The aim of the appointments system is to give better service, with better access to your doctor.

Choice of GP

You will have a named registered GP however you will be able to see any GP of your choice

Out of Hours Appointments

From Monday, October 1, Devon Doctors will be providing a number of Improving Access to General Practice appointments for the benefit of patients registered with us.

They will be offering pre-bookable evening and weekend / bank holiday appointments at Mount Gould Medical Centre in Plymouth. In the first instance, these appointments will only be accessible via Devon Doctors 01392 822354 and not, for instance, via NHS 111.

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